Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
PBXMate software Sip Trunk for improving Audio Quality. Removes noise originated from external mobile phones or from the call center, keeps audio level at a comfortable level and removes echo.