Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
BicneT Infoservices Pvt. Ltd. was incorporated in 1995 to provide web and ecommerce services. Over the last 10 years, we have handled several web projects for over 500 customers from USA, Europe, Asia and Australia.