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NAT MARKETING United States

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General office

NAT MARKETING
2601 N PROCTOR ST.
TACOMA
WA ,98407
United States

Phone: 12532431861
Site: http://WWW.DIALEGYPT.COM
Contact Person

TAREK FAHMY / MANGER
Phone: 12532431861
  • Voip Termination ISP
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • SIP VoIP Gateway
  • Termination
  • Quintum
  • Custom Open Source Billing Solution
NAT MARKETING
BZ Group,Inc
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Register VoIP Provider

Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Flavien is one of the leading voip wholesale telecommunication service provider with A-Z terminations and an unmatched voice traffic carrier across the globe.

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