N Telecom Service Ltd. Russia
General office
N Telecom Service Ltd.
Studencheskaya str., 28
Belgorod
,308023
Russia
Phone: +7 0722 340-700
Phone: +7 0722 34-1082
Site: http://www.ntsnet.ru
Contact Person
Denis Pimonov / General director
Phone: +7 0722 340 700
Phone: +7 910 320 3023
N Telecom Service Ltd.
Studencheskaya str., 28
Belgorod
,308023
Russia
Phone: +7 0722 340-700
Phone: +7 0722 34-1082
Site: http://www.ntsnet.ru
Contact Person
Denis Pimonov / General director
Phone: +7 0722 340 700
Phone: +7 910 320 3023
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Phone To Phone
- Fax To Fax
- Gatekeepering
- Outsourced Billing
- Cisco Systems
- NTS Billing
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Voipfone
Voipfone is an Internet Telephone Service provided by Inet Telecoms Ltd. It was founded to develop telephony services utilising Voice over Internet Protocols (VoIP) and is now a leading provider in the UK offering a wide range of telecommunication product
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