MyVOIPConsultant United States

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General office

MyVOIPConsultant
2195 Lake Springs Suite 101
Cordova
TN ,38016
United States

Phone: 901-301-7718
Site: http://www.myvoipconsultant.com

Voip consulting

Billing Software
Call Relay VoIP Solutions
Call Routing VoIP Solutions
Collaboration
Consultancy Services
Data Conferencing
E1 Bulk Wholeseller
Fax To Fax
Gatekeepering
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
IP devices
Matrix
Outsourced Billing
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
vFone
Voice and Video Conferencing
Web Call
Web To Phone

2N
Antek
Audiocodes
Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
Cisco Systems
Clarent
CPM
D-TAC
Dialogic Based
DSG
Huawei VoIP Products
Lucent
Mera
Micronet
Mosa
NACT
net.com
Netvox
Nicstel
Nuera
QiiQ
Quintum
Senao
Sonus Network
Telica
UOL
Vegastream
vFone
VocalTec
Welltech
Yoda

2N
AA VoIP Enabler
Absolute
another
Billing system of own development
Custom Open Source Billing Solution
D-TAC
Dialogue Billing
ETS Billing
Forte-IT
GSM-Central
GT
InfoLink
INPERTEL
Inter-Call.com Billing
IP Phone
IPCB.net
ixc
Java Based own system
K2 Power Bill
KSN billing
Matrix
MIND
NACT - UNIX Platform
None
Novolink Propietary
NTS Billing
Oracle Based own system
Our Own ASP Solution
PortaSIP
ProfitBilling
Proprietary
QBill
RPTD
STC-Dialog
Tario
Tario billing
Tario.net
Telco Solutions Billing System
TeleCount Wholesale Billing
Trabas
VoiceMaster
VPAN

Bestelvoip Inc

GSM Global Communications

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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