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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Sintel USA Inc.
Sintel USA, is a Network Integrator company based in Florida. Providing a comprehensive assortment of professional services from Wireless network design, deployment and maintenance, web site development and application hosting, complex wired and satellite
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