MyPhoneCompany United States

We take voice telephony to new heights of versatility and affordability. MyPhoneCompany service works exactly the way your existing phone works with the quality and clarity of standart phone service, but at a much lower price, because your calls are route

We take voice telephony to new heights of versatility and affordability. MyPhoneCompany service works exactly the way your existing phone works with the quality and clarity of standart phone service, but at a much lower price, because your calls are routed and received via broadband internet connection.

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General office

MyPhoneCompany
1072 Madison Ave
Lakewood
NJ ,8701
United States

Phone: +1 800-672-6922
Site: http://www.myphonecompany.com
  • Internet Telephony Service Provider
  • Phone To Phone
  • Phone To PC
  • Web Call
  • PC to Phone
  • IP devices
  • Web To Phone
  • Call Routing VoIP Solutions
  • SIP VoIP Gateway
  • 3CX Phone System
  • Proprietary

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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