MS6 Voip System Co. Brazil

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MS6 Voip System Co.
66 Paulo Bregaro
S??o Paulo
S??o Paulo ,4261000
Brazil

Phone: 551128650136
Phone: 551184517324
Site: http://www.ms6.com.br

Contact Person

Marcelo Scarpitta / CEO MS6
Phone: 551128650136
Phone: 551184517324

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting
Voip Termination ISP

Billing Software
Call Relay VoIP Solutions
Call Routing VoIP Solutions
E1 Bulk Wholeseller
Fax To Fax
H.323 Softswitch & CPE
H.323 VoIP Gateway
Installation and Support Services
IP devices
Outsourced Billing
PC to Phone
Phone To PC
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination
Voice and Video Conferencing
Web Call
Web To Phone

Audiocodes
Mera

Billing system of own development
Inter-Call.com Billing
PortaSIP
VoiceMaster

Afrotop

MS6 Voip System Co.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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