Morya Infotech India

VOIP SERVICE & CONSULTING FOR CALL CENTERS

We are providing VOIP service for residential customers & corporates to call allover the world @ best rates with marketadely superior quality.

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General office

Morya Infotech
484/56 Mitra Mandal Colony parvati
Pune
Maharashtra ,411009
India

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
SIP Billing
Voip consulting
Wireless Broadband

Call Relay VoIP Solutions
Collaboration
Consultancy Services
E1 Bulk Wholeseller
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
IP devices
Matrix
Outsourced Billing
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration

Asterisk
Audiocodes
Cisco Systems
grandstream
Huawei VoIP Products
Linksys
Lucent
Quintum
SIP softphones
Vegastream

another
Billing system of own development
Custom Open Source Billing Solution
Java Based own system
Oracle Based own system
Proprietary

IVOICE NETWORKS PVT LTD

Trikon Electronics Pvt Ltd.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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