A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Alianza
Alianza Global Communication Services is a communications provider offering Voice Over Internet Protocol (VoIP) telephony services, a less expensive alternative to traditional phone services, to businesses throughout Mexico. By harnessing the power and fa
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