The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Speedflow
Speedflow is a provider of high-quality VoIP (A-Z Wholesale, CLI routes, CC routes) and SMS services. The company offers VoIP software solutions (MediaCore SBC, AccuCore ERP) and custom software development services.
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