The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Acrovoice Fzc
Acrovoice is based in U.a.e & in Malaysia. We are in telecom business since 4years. And currently we are terminating millions of minutes per month at our hot destination. We believe that quality and services always keep our clients satisfied and happy as
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