MondoTalk Australia
MondoTalk provides worldwide telephone services. We have specially tailored dial plans designed to meet your needs. All you need is an Internet Connection! Subscribe now and save up to 70% off your next phone bill. Plus calls between MondoTalk subscribers
MondoTalk provides worldwide telephone services. We have specially tailored dial plans designed to meet your needs. All you need is an Internet Connection! Subscribe now and save up to 70% off your next phone bill. Plus calls between MondoTalk subscribers are FREE!
- Internet Telephony Service Provider
- Fax To Fax
- IP devices
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP Softswitch & CPE
- Termination
- Quintum
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Netcloud Ltd
Netcloud are distributors of IP-PBX systems, IP phones and Telephony cards for Positron Telecom, Atcom and Yealink.
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