MiTel Bangladesh
TDM ROUTES (BD, IND, PK, Nepal)
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MiTel
Dhaka
Dhaka
Dhaka
Bangladesh
MiTel
Dhaka
Dhaka
Dhaka
Bangladesh
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Not data
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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