miniTEL s.r.o. Czech Republic

Personal SIP/IAX/POTS/SMS Gateway services for A-Z calls. Pre-paid credit. Direct SIP/IAX calls or calls via POTS gateway using analog/mobile lines + pin. Callshop solution and DIDS from all regions in Czech Republic available.

Our web page supports English,Russian and Czech languages.
There are many different possibilities how to connect a call from our web page. Our services are for now suitable only for people living in the Czech Republic.

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General office

miniTEL s.r.o.
Cejl 20
Brno
,602 00
Czech Republic

Phone: +420608424631
Phone: +420539085858
Site: http://www.odorik.cz

Contact Person

Petr Soukup / CEO
Phone: +420608424631

did numbers provider

Call Back
Call Routing VoIP Solutions
Call shop solution

Not data

Billing system of own development

VoIP Routes.com

NELCOM s.r.o.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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