MichTel Communications, LLC United States

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General office

MichTel Communications, LLC
10 West Huron
Pontiac
MI ,48342
United States

Phone: +1-248-771-5000
Site: http://www.michtel.com

Contact Person

Rick Peek / Technical Manager
Phone: +1-248-771-5000

International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider
Voip Termination ISP
Wireless Broadband

Call Routing VoIP Solutions
Partnering for Origination and Termination
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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