MichTel Communications, LLC United States

Your rate:

Rating: 0/0.00/5

General office

MichTel Communications, LLC
10 West Huron
Pontiac
MI ,48342
United States

Phone: +1-248-771-5000
Site: http://www.michtel.com

Contact Person

Rick Peek / Technical Manager
Phone: +1-248-771-5000

International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider
Voip Termination ISP
Wireless Broadband

Call Routing VoIP Solutions
Partnering for Origination and Termination
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Cisco Systems

another

Novolink Communications

Jaguar Communications Inc.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI

Elmer Sinaza, sp z o.o.

Elmer Sinaza is a provider of TDM and VoIP phone calls. Using most recent technologies and extensive relations, Elmer Sinaza permits to cut the costs of phone calls considerably.