Integration of real time products, such as chat, telephony (including IP telephony), video conferences, call control and speech recognition, together with “un-real” time products such as voice mail, SMS messages and Fax. “Unified Communications” is not a standalone product, but a set of products, which present a constant user’s interface among many devices and media types.
Hosted telephony supplier FLR Spectron specialise in business VOIP (voice over IP - voice over internet protocol) and SIP (session initiation protocol) using the new BT Hosted solution. Tel 0845 899 9900