MeloTel Inc. Canada

MeloTel is more than just a Business VoIP Service Provider. We offer a wide range of amazing features and functionalities impossible to find with any other carriers. We call it, MeloTel Cloud. It offers every feature and functionality you could dream of.

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General office

MeloTel Inc.
91 Dewey Drive
Toronto
Ontario ,M1R 3K8
Canada

Phone: +1-866-610-6654
Site: http://www.melotel.com
Contact Person

John Meloche / President
Phone: +1-866-610-6654
  • A-Z Termination
  • Cloud-based Unified Communications Service Provider
  • did numbers provider
  • Hardware
  • Hosted PBX Service Provider
  • International VoIP Wholesale Provider
  • Internet Fax Service Provider
  • Internet Telephony Service Provider
  • Mobile VoIP
  • Voip consulting
  • Wholesale VoIP Carrier
  • Call Back
  • Call Routing VoIP Solutions
  • Data Conferencing
  • gsm voip solutions
  • Hosted PBX
  • Hosted VoIP
  • Installation and Support Services
  • IP devices
  • Partnering for Origination and Termination
  • PC to Phone
  • PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
  • Phone To PC
  • Phone To Phone
  • Polycom
  • Project Mangement Services
  • Sip Trunking
  • SIP VoIP Gateway
  • System Integration
  • Termination
  • Virtual PBX
  • Voice and Video Conferencing
  • VoipSwitch
  • Web Call
  • Web To Phone
  • Asterisk
  • Asterisk
  • Asterisk
  • Cisco Systems
  • Cisco Systems
  • Clarent
  • D-LINK
  • grandstream
  • Linksys
  • SIP softphones
Not data

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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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