Megatron Communications Canada

MEGATRON Communications, Inc. was founded in 1999 in Toronto, Canada. MEGATRON present headquarters are located in Toronto, Canada. Using the latest and most efficient telecommunication technology, MEGATRON provides advanced telephone services to companie

MEGATRON Communications, Inc. was founded in 1999 in Toronto, Canada. MEGATRON present headquarters are located in Toronto, Canada. Using the latest and most efficient telecommunication technology, MEGATRON provides advanced telephone services to companies in North America, Europe, Caribbean, Asia and Africa.MEGATRON has developed International telephone service designed for small-large companies, universities, hotels and resorts, which can profit from MEGATRON technology saving on monthly telephone expanses.MEGATRON operates highly developed digital network working with hundreds of telephone providers around the world, allowing MEGATRON to offer the best telephone rates and highest call quality.MEGATRON`s core network facilities are located in Toronto, Canada. MEGATRON network has full redundant switching capabilities and monitored 24 hours X 7 days. In case of unlikely network failure, network traffic is automatically switched to alternative network; therefore, providing high reliability of service.

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General office

Megatron Communications
2428 Islington AVe. Suite 206A
Toronto
Ontario ,M9W 3X8
Canada

Phone: +1 416 746 4351
Phone: +1 416 746 4351
Site: http://www.megatroncom.com
Contact Person

Alex Rendon / Carrier Sales Manager
Phone: +1 416 746 4351
Phone: +1 416 804 0863
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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