Mega Telecom Turkey

The Mega Communications company is your competent partner for all types of Telecommunication. We are one of the largest providers of telecommunications services nationally and internationally, and can offer a wide range of capabilities and a lot of experi

The Mega Satellitenfernsehen company is your competent partner for all types of Telecommunication.

We are one of the largest providers of telecommunications services nationally and internationally, and can offer a wide range of capabilities and a lot of experience. Our products are defined by innovation, high quality and reliability.

Our offer includes the production and distribution of high quality Audiotex-products, as well as various cellphone services.

In addition, we can offer you a Call by Call Carrier for cheap connections plus our own callcenter for all kinds of directory enquiries.

On the following pages you can find more in-depth information about these services. If you have any questions, don't hesitate to give us a call.

We're looking forward to hearing from you!

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Mega Telecom
Gayrettepe
Istanbul

Turkey

Phone: +90 232 497 07 00
Contact Person

Ibrahim HANCIOGLU / Technic Operations
Phone: +90 232 497 07 00
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Voip Termination ISP
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • E1 Bulk Wholeseller
  • H.323 Softswitch & CPE
  • H.323 VoIP Gateway
  • Phone To Phone
  • Termination
  • Audiocodes
  • Cisco Systems
  • Dialogic Based
  • Billing system of own development

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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