The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
DESH TELECOM an international VOIP wholesale provider. Partnered with worldwide carriers to provide our customer base with international A-Z termination.
Offers quality routes with the lowest rates in the market.