MD. BABUR Bangladesh

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General office

MD. BABUR
LAKSHMIPUR, CHITTAGONG, BANGLADESH
CHITTAGONG
LAKSHMIPUR ,3607
Bangladesh

Phone: 01823574632
Phone: 01781344768

Contact Person

MD. JAHIR UDDIN BABUR / CSE
Phone: 017813447687

A-Z Termination

Not data

Asterisk

Billing system of own development

Nexus Voice Inc.

S Dialer Telecom

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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