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mayatel MVNO United Kingdom

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mayatel MVNO
SYCAMORE
GUATEMALA CITY
,nw1 3rf
United Kingdom

Phone: 447795166446
Contact Person

Mike watson / international sales
Phone: 447795166446
Phone: 447795 16 64 46
  • International VoIP Wholesale Provider
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  • Cisco Systems
  • VoiceMaster
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mayatel MVNO
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Founded and headquartered in Toronto, Ontario, Canada in 2004, Vokal Communications has grown into one of the best alternative Telecommunications providers to residential and business customers. Vokal offers residential and business calling services and l

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