Matrix ComSec India
Matrix is largest selling PBX brand in India. Our wide product range of IP-PBX, IP-Phones and Gateways-VoIP, GSM, BRI/PRI are feature rich and of the best quality in the industry.
Convergence Platform,
UC Platform,
IP-PBX,
IP-Server,
IP-Phone
VoIP-FXO-FXS gateway
VoIP-GSM-FXO-FXS gateway (3G also available)
VoIP-GSM-BRI gateway (3G also available)
ATAs
General office
Matrix ComSec
Vadodara
Vadodara
Gujarat ,390010
India
Phone: +912652630555
Phone: +912652630555
Site: http://www.MatrixComSec.com
Contact Person
Abhishek Raj / Product Management
Phone: 912652630555
Phone: 912652630555
Matrix ComSec
Vadodara
Vadodara
Gujarat ,390010
India
Phone: +912652630555
Phone: +912652630555
Site: http://www.MatrixComSec.com
Contact Person
Abhishek Raj / Product Management
Phone: 912652630555
Phone: 912652630555
- Hardware
Not data
Not data
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Maxwave Communications, Inc.
Maxwave Communications, Inc., a Canadian Federal registered corporation, is committed to maintaining the highest standards of corporate governance in accordance with the laws and regulations of Canada and of all the countries in which it operates.
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