Mastermind Malaysia

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General office

Mastermind
Lot 2.05 & 2.06, 2nd floor, Jaya Shopping center, jalan semangat, section 14, 46100. PJ. Selangor. Malaysia
Petaling Jaya
Selangor ,46100
Malaysia

Phone: +60 3-7958 6710

Contact Person

Edison Lim / Sales and Marketing Manager
Phone: +60 3-7958 6710
Phone: +60 12-354 1150

Hardware
International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider
Voip consulting

Collaboration
Consultancy Services
E1 Bulk Wholeseller
Installation and Support Services
PC to Phone
Phone To PC
Phone To Phone

Cisco Systems
Huawei VoIP Products
Lucent

Telco Solutions Billing System

Alternate Technologies

Storm telecommunication Sdn.Bhd

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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