The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Connect Communications
Connect Communications provide unified communications, VOIP & contact centre technology services for multi-site & multinational enterprises. We specialise in provide excellent customer service rather than the supply of large volumes of technology. We are
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