Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
Essence Technology
Founded in 2003 in San Jose, CA, Essence Technology Inc. provides technology, service and solutions to help our customers to be competitive in the IP based communication industry.
With our core technology in hardware acceleration, we provide prod
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