A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Omega Technologies ( Pvt ) Ltd
OMEGA TECHNOLOGIES (PRIVATE) LIMITED (OMEGA), is a diversified Management and Communications Consultation Company focused on the information technology and telecommunications sector. OMEGA is a leading International provider of Telecom services, including
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