MARAZULVOIP Brazil

Oferecemos serviço de voip para escritorios e empresas e callcenters , podera reduzir o custo com telefonia em ate 70% . Nosso serviço possui excelente qualidade de voz e sistema estavel . Temos planos para revendedores .

Temos capacidade para grandes trafegos de ligaçoes simultaneas .

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General office

MARAZULVOIP
R S JORGE 231
GUARUJA
SAO PAULO ,11460500
Brazil

Phone: +55 13-30176917
Site: http://marazulvoip.tk
  • Voip consulting
  • Consultancy Services
  • Asterisk
  • IP PBX

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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