MalaTeleCom Iraq

Mala Telecom is a Telecom solutions provider, established in 1993 as a call shop in the city of Arbil. Our aim and goal is to offer an alternative of the communication services in Kurdistan and Iraqi markets, based on satellite systems.
The primary target of our services is to satisfy the client's necessity of quality Internet, voice connection and video for small and medium, as well as corporate users and Internet providers.

We are trying to improve our services every single moment by introducing new systems and different solutions.

We are striving to provide best solutions to our clients and provide highest standard of service at the most reasonable prices.

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General office

MalaTeleCom
90-92th 60th street
Arbil
Kurdistan ,964
Iraq

Phone: 964-750-454
Site: http://www.malacom.net

Hardware
International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip Termination ISP
Wireless Broadband

Call Routing VoIP Solutions
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
Termination

Audiocodes
Cisco Systems
Quintum

Our Own ASP Solution
VoiceMaster

MalaTelecom

Onenation Satcom Ltd

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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