Mahabad Data Communication Iran
General office
Mahabad Data Communication
Jomhouri street
Mahabad
west azarbayejan ,59137
Iran
Phone: +98 442 222 6936
Phone: +98 914 442 4288
Site: http://www.sablagh.com
Contact Person
Ghasem Yousefian / Iran
Phone: +98 442 222 6936
Phone: +98 914 442 4288
Mahabad Data Communication
Jomhouri street
Mahabad
west azarbayejan ,59137
Iran
Phone: +98 442 222 6936
Phone: +98 914 442 4288
Site: http://www.sablagh.com
Contact Person
Ghasem Yousefian / Iran
Phone: +98 442 222 6936
Phone: +98 914 442 4288
- Internet Telephony Service Provider
- Phone To Phone
- Quintum
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
SmartTel Plus
SmartTel+ is a VoIP telephony service provider offering a range of solutions for business process optimization.
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