LTV Telecom,Inc United States
General office
LTV Telecom,Inc
2002 Iowa Ave. suite 107
Riverside
Ca ,92507
United States
Phone: +1 909-367-8888
Site: http://www.ltvtelecom.com
Contact Person
Dave Tillman / COO
Phone: +1 909-367-8888
LTV Telecom,Inc
2002 Iowa Ave. suite 107
Riverside
Ca ,92507
United States
Phone: +1 909-367-8888
Site: http://www.ltvtelecom.com
Contact Person
Dave Tillman / COO
Phone: +1 909-367-8888
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
IPercom
IPercom installs, operates and maintains telecommunication services for International Carrier, VoIP Carrier, Pre Paid Operator.
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