Life-Sip Telecomunicações e Tecnologia Ltda Brazil

Provedor de serviços voip em núvem e terminação voip / sms corporativo.

Provedor de serviços voip wholesale e corporativo.

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General office

Life-Sip Telecomunicações e Tecnologia Ltda
Rua Brigadeiro Eduardo Gomes, 1060 - sala 202 - Gloria - Belo Horizonte - MG
Belo Horizonte
Minas gerais ,30870100
Brazil

Phone: 3140639927
Phone: 2140639927

Contact Person

Cesar Silva / CEO
Phone: 3140639927
Phone: 2140639927

3-Way Calling
A-Z Termination
Alternate Caller ID
Billing and Routing Solution
call centers
Cloud-based Unified Communications Service Provider
did numbers provider
Hosted PBX Service Provider
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider

Not data

Asterisk

Wholesale VoIP services

SDW TELECOM

Nvoip

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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