A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
LTBS
L T Business Solutions listened to what business customers want in a technology company, High- quality telephony, personalised attention, reasonable prices, and advice on how to use today`s (and tomorrow`s) communication technologies to improve the way yo
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