Leighton Connects Canada
Leighton Connects
Toronto
Toronto
Ontario ,L6N 1D6
Canada
Phone: 6474015225
Phone: 6472881993
Site: http://www.leightonconnects.com
Contact Person
Leighton Smith / Lead Sales
Phone: 6472881993
Phone: 6474015225
Toronto
Toronto
Ontario ,L6N 1D6
Canada
Phone: 6474015225
Phone: 6472881993
Site: http://www.leightonconnects.com
Contact Person
Leighton Smith / Lead Sales
Phone: 6472881993
Phone: 6474015225
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet VoIP and Video Conferencing Service Provider
- Voip consulting
- Billing Software
- Call Routing VoIP Solutions
- Data Conferencing
- Fax To Fax
- Gatekeepering
- IP devices
- PC to Phone
- Phone To PC
- Phone To Phone
- Project Mangement Services
- SIP Softswitch & CPE
- SIP VoIP Gateway
- System Integration
- Termination
- Voice and Video Conferencing
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
XtremeNetworks
Xtreme Networks, Inc. currently manufactues Voice Over IP carrier based solutions switches and IP PBX switches in the USA for North and South America and Spain for Europe. Xtreme Networks, Inc. provides cost effective solutions to the Voice Over IP market
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