The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Nella Telecommunications Pty Ltd
Comvergence is a communication service provider delivering leading voice, data and converged solutions. Comvergence understands, that in order to operate a dynamic business one requires a strong technology partner that can deliver advanced solutions. We p
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