Lat Telecom Telesak Latvia

Leader in Latvian VoIP industry.

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General office

Lat Telecom Telesak
Beberbeki
Riga
Olupka ,LV1010
Latvia

Phone: 00371913291898
Phone: 00371493893484
Site: http://telecom-portal.com

Contact Person

Vladimirs Vinokurs / Director
Phone: 0037112312321

Incumbent PTT

Collaboration

Cisco Systems

Absolute

RigaNet

Tivi

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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