Kuzbasstelenet Russia
General office
Kuzbasstelenet
Metallurgov st, 19
Novokuznetsk
,654000
Russia
Phone: +7 3843 74-45-28
Site: http://www.ktnt.ru
Contact Person
Taras Shevchenko / Admin
Phone: +7 903 940 1546
Kuzbasstelenet
Metallurgov st, 19
Novokuznetsk
,654000
Russia
Phone: +7 3843 74-45-28
Site: http://www.ktnt.ru
Contact Person
Taras Shevchenko / Admin
Phone: +7 903 940 1546
- Internet Telephony Service Provider
- Phone To Phone
- Fax To Fax
- Cisco Systems
- Dialogic Based
- Tario billing
- Tario.net
- Tario
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
PIKA Technology
PIKA provides SIP VoIP gateways to SIP service providers. Reliable, extensive interoperability, low cost of ownership
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