KSN Russia

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General office

KSN
Petukhova 16/1
Novosibirsk
,630088
Russia

Phone: +7 383 2 427 386
Phone: +7 383 2 422 796
Site: http://www.ksn.ru

International VoIP Wholesale Provider

Phone To Phone
Phone To PC
Fax To Fax
Outsourced Billing
PC to Phone
IP devices
Collaboration

Cisco Systems

KSN billing

Startelecom

Central Telegraph

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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