Kontakto Colombia

We do care about human beings and we want to give the best possible attention to our customers. In order to do that, we need to tailor our services to the particular needs of each customer, to establish customer service and support on 24x7x365 basis, and

We do care about human beings and we want to give the best possible attention to our customers. In order to do that, we need to tailor our services to the particular needs of each customer, to establish customer service and support on 24x7x365 basis, and to implement in our company the best quality systems, such as ISO and Six Sigma to optimize our processes. At the same time, we have to invest in our employees, and treat them with highest dignity and respect.

A very important factor in the success of our company is to use the latest technologies available in the market, in order to be able to offer the best possible costs of services, what, in turn, will assure profit to our investors and partners.

MISSION

To be a Contact Center which always provides the best possible services which fulfill needs and exceed expectations of all our customers around the world, to be the employer respected and esteemed by all collaborators, and to be fair to our investors.

VISION

Within 10 years, until 2016, become a leading Contact Center in Latin America, in terms of employment as well as revenues. By that year create a worldwide net of Contact Centers, which, taking advantage of the newest technologies and best quality systems, will be recognized around the world for the highest quality of services and an individual approach to every customer.

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General office

Kontakto
Carrera 14 No. 85 - 82
Bogota, D.C.
Cundinamarca
Colombia

Phone: +57.1.605.9923
Site: http://www.kontaktos.net
  • Internet VoIP and Video Conferencing Service Provider
  • Billing Software
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • Voice and Video Conferencing
  • Web Call
  • Web To Phone
  • Audiocodes
  • Cisco Systems
  • Quintum
  • Vegastream
  • Billing system of own development

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RTP Delivers Multimedia Data In Real Time

RTP Delivers Multimedia Data In Real TimeA Real-time Transport Protocol (RTP) is a protocol standard defined by the Internet Engineering Task Force (IETF) that outlines a management system for programs using real-time transmission of data through mutlicast or unicast network services in multimedia situations. Originally designed by the IETF for videoconferencing for multiple participants, the protocol is largely used in Voice over Internet Protocol applications. Despite its name, the protocol cannot guarantee real-time delivery of data, however, the RTP does compensate for jitters and can detect when data arrives out of sequence, both issues being popular in VoIP communication. In IP telephony, RTP works with a signaling protocol, such as SIP or H.323, in order to set up connections in a network.

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