Knit Networks China

Knit Networks Ltd is an Internet Access and VoIP Services provider. We own and manages a business-grade VoIP system. We offer Voice/VoIP, Data and Wireless products and solutions that enable traditional and emerging services to subscribers, also we offer

Knit Networks Ltd is an Internet Access and VoIP Services provider. We own and manages a business-grade VoIP system. We offer Voice/VoIP, Data and Wireless products and solutions that enable traditional and emerging services to subscribers, also we offer Wholesalers, Internet Service Providers, System Integrators, Resellers, IT Consultants and Agents a VoIP solution.

The company has a unique team of Internet & Telecommunication engineers with more than 10 years experience in the Internet communication and SIP technology. Our team has researched and developed many innovative products including Enterprise SIP ES-PBX, SIP Softphone, and Carrier Graded SIP System. We can also design a product that would fit your specific needs.

The company also works very close with carriers around the world. We can provide you with different telecom plan and low international calling rate.

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General office

Knit Networks
419 Minzheng RD
dalian
,116021
China

Phone: 86411-85862000
Site: http://www.knitnetworks.com
  • Hardware
  • Hosted VoIP billing service provider
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Voip Termination ISP
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • Termination
  • Huawei VoIP Products
  • another

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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