Kingsley Business Solutions South Africa

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General office

Kingsley Business Solutions
Diep River
Cape town
Western Cape ,7800
South Africa

Phone: 217999600
Site: http://www.kingsley.co.za

Contact Person

tasniem baradien / Manager
Phone: 217999600

Hardware
Internet Telephony Service Provider
Network Service Provider
Voip consulting
Wireless Broadband

Collaboration
Consultancy Services
Installation and Support Services
IP devices
SIP VoIP Gateway

Quintum

None

VoIP South Africa

VoiP SA

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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