Khalil Telecoms Ltd United Kingdom

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General office

Khalil Telecoms Ltd
derwent street
leicester
,le2 0gd
United Kingdom

Phone: 2080997493
Site: http://www.khaliltelecoms.co.uk

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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