Khalil Telecoms Ltd Pakistan

Your rate:

Rating: 0/0.00/5

Khalil Telecoms Ltd
derwent street
peshawar
,20000
Pakistan

Phone: 3459399860
Site: http://www.khaliltelecoms.co.uk

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
SIP Billing
Voip Termination ISP

Billing Software
E1 Bulk Wholeseller
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
IP devices
PC to Phone
Phone To PC
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Cisco Systems
Quintum
Vegastream

Billing system of own development
Custom Open Source Billing Solution
PortaSIP
VoiceMaster

sstelecom

Call Biz Center

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI