Keep in Touch Systems, Inc. United States

Offering merchants with Point of Sale terminals to ability to Top Up customers'' phones with prepaid VOIP.

Installing a software of merchant terminals that allows them to Top Up customers'' phones with prepaid minutes through a VOIP network.

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General office

Keep in Touch Systems, Inc.
702 West St #101
Wilmington
Delaware ,19801
United States

Phone: +1302-397-0160
Site: http://www.kit-systems.com

Contact Person

Gahl Oren / CEO
Phone: +1302-397-0160

International VoIP Wholesale Provider

Termination

Mera

Not data

SkipTel de Mexico SA de CV

DOW Networks

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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