KeenOcean United Kingdom

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General office

KeenOcean
Hk
HK
,245684
United Kingdom

Phone: 8675533306668

Internet Telephony Service Provider

Call Routing VoIP Solutions
PC to Phone
Termination

Cisco Systems

MIND

KeenOcean Technology Limited

EvisionTeam LTD.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Telecom Call Center

Telecom Call Center services are based on SIP platform for access and Class 4 Switch for multiprotocol interconnections with all major fixed and mobile operators from Romania and worldwide.