Jtel India
VOIP Service Provider
Jtel -Internet Service Provider In India
www.jtel.in
General office
Jtel
Tvm Main Road
Marthandam
Tamil Nadu ,629165
India
Phone: 04651-272627
Site: https://jtel.in/index.aspx
Contact Person
Sales@Jtel.in Sales / Sales
Phone: 04651272627
Jtel
Tvm Main Road
Marthandam
Tamil Nadu ,629165
India
Phone: 04651-272627
Site: https://jtel.in/index.aspx
Contact Person
Sales@Jtel.in Sales / Sales
Phone: 04651272627
- A-Z Termination
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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