“Shared Call” gives an opportunity to show the “line” of the certain person (manager) on one or several phones. It is useful for executive secretaries, when the line of the director is also seen on the telephone display of the executive secretary. Additionally the program can be customized so to show the main line on more than one phone, thus, gives an opportunity to answer the call from several places.
ShoreTel Sky is the modern phone system for today’s agile, mobile and always-on company. While other cloud-communications companies have added business VoIP services as an afterthought, hosted VoIP is the heart of ShoreTel Sky.