Janacom LTD United Kingdom
General office
Janacom LTD
8 St James Crescent
Swansea
,SA16DZ
United Kingdom
Phone: +44 8456118000
Site: http://www.janacom.com
Contact Person
wissam Saleem / international Relation Manager
Phone: +201000788872
Janacom LTD
8 St James Crescent
Swansea
,SA16DZ
United Kingdom
Phone: +44 8456118000
Site: http://www.janacom.com
Contact Person
wissam Saleem / international Relation Manager
Phone: +201000788872
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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